Terms & Conditions

Effective Date: May 12, 2026

Welcome to Andysmithmedia.com (“Website”), operated by Andy Smith Media (“Company,” “we,” “our,” or “us”). By accessing this Website or purchasing services, products, or digital content from us, you agree to the following Terms & Conditions.

If you do not agree with these terms, please do not use this Website.

1. Services

Andy Smith Media provides photography, videography, content creation, social media content, commercial media production, digital products, merchandise, books, and related creative services.

All services are subject to availability and may require a signed agreement, invoice, deposit, or project proposal before work begins.

2. Booking & Payments

Deposits

Certain projects may require a non-refundable deposit to reserve dates and begin work.

Final Payment

Final payment is due according to the invoice terms provided for each project unless otherwise agreed in writing.

Failure to pay may result in delayed delivery of photos, videos, or other content.

3. Cancellations & Rescheduling

Clients must provide reasonable notice for cancellations or rescheduling requests.

Deposits may be forfeited for late cancellations depending on the nature of the project and scheduling commitments already made.

Andy Smith Media reserves the right to reschedule services due to illness, emergencies, unsafe conditions, weather, equipment failure, or circumstances beyond reasonable control.

4. Creative Rights & Usage

Unless otherwise agreed in writing:

• Andy Smith Media retains copyright ownership of all photos, videos, graphics, and creative work produced.

• Clients receive a license for personal or commercial use based on the scope of the project.

• Raw/unedited files are not included unless specifically agreed upon.

• Andy Smith Media may use completed work for portfolio, website, marketing, social media, promotional, and advertising purposes unless otherwise requested in writing by the client before the project begins.

Clients may not resell, alter, or redistribute media in a misleading or unlawful manner.

5. Turnaround Times

Estimated delivery timelines are provided as guidelines and may vary depending on workload, project complexity, revisions, weather, travel, or other unforeseen circumstances.

We strive to deliver all projects in a timely and professional manner.

6. Merchandise & Digital Products

All merchandise, books, digital downloads, presets, guides, or educational content sold through the Website are for personal use only unless otherwise stated.

Due to the nature of digital products, refunds may not be available once products have been downloaded or delivered.

7. Refund Policy

Refunds are handled on a case-by-case basis.

Creative services already completed, partially completed, or delivered are generally non-refundable.

If there is an issue with your order or project, please contact us directly and we will make reasonable efforts to resolve the matter professionally.

8. Client Responsibilities

Clients are responsible for:

• Securing permissions for shooting locations when required

• Arriving on time for scheduled sessions

• Providing accurate project details and communication

• Ensuring safe working conditions

Andy Smith Media reserves the right to refuse service in unsafe, abusive, illegal, or inappropriate situations.

9. Website Use

You agree not to:

• Use this Website for unlawful purposes

• Attempt to hack, damage, or interfere with Website functionality

• Copy or redistribute Website content without permission

• Use our content, branding, or imagery without authorization

10. Limitation of Liability

Andy Smith Media is not liable for:

• Indirect or consequential damages

• Delays caused by weather, illness, travel disruptions, or equipment issues

• Third-party platform failures (social media, hosting providers, print vendors, etc.)

Maximum liability shall not exceed the amount paid for the specific service or product involved.

11. Privacy

Any personal information submitted through this Website will only be used for communication, booking, fulfillment, and business operations. We do not sell personal customer information to third parties.

12. Changes to Terms

Andy Smith Media reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the Website constitutes acceptance of any updated terms.

13. Contact

Andy Smith Media
Central North Carolina
Email: Andysmithmedia365@gmail.com
Website: Andysmithmedia.com